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GWF implements
another viper online product
Perth - 3rd March 2005
The WA Meat & Dairy division of George Weston Foods currently use
viper:online>collaborate to communicate orders with their carriers. GWF's
major carriers also use viper:online>accelerate to provide Proof Of Delivery
documents electronically back to GWF.
So successful has GWF's M&D access to online documentation been that recently
GWF WA M&D implemented viper:online>accelerate themselves! Rather than relying
on their smaller carriers slowly taking up on the technology, GWF bypassed
these obstacles and now scan in all documentation not scanned by their major
carriers.
Effectively, GWF now have a complete and comprehensive document management
system that will stand up to the most stringent of auditors.
Darrell Behan, GWF's Logistics Projects Manager,
recently said 'The previous method was cumbersome and labour intensive with staff having to work with different
processes for each of GWF's carriers with PODs not being available for weeks.
viper has enabled us to centralise document management and increase
accountability with PODs now being available within 48-72 hours of despatch.
These processes were highlighted in a recent internal audit which showed that
our document management processes were well above best current practice.'
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